Privacy policy

1. What information we collect

Personal data:

• First and last name
• Email address
• Phone number
• Payment information (processed by payment systems)

Technical data:

• IP address
• Browser and device type
• Time of site visit
• Cookies and similar technologies

2. How we use information

• Providing and managing services
• Processing payments and subscriptions
• Providing customer support
• Improving service quality
• Preventing fraud
• Complying with legal requirements

3. Sharing information with third parties

We do NOT sell, transfer or rent your personal information to third parties, except in the following cases:

• With your explicit consent
• To deliver services (payment systems)
• When required by law
• To protect our rights

4. Data protection

• SSL encryption for all data transfers
• Secure storage on protected servers
• Regular security updates
• Limited staff access to data
• 24/7 security monitoring

5. Cookies and similar technologies

We use cookies to:

• Remember your preferences
• Improve site functionality
• Analyze service usage
• Personalize content

You can disable cookies in your browser settings, but this may affect site functionality.

6. Your rights

Under GDPR and Ukrainian law, you have the right to:

• Access your data
• Correct inaccurate information
• Delete your data
• Restrict data processing
• Transfer data to another service
• Withdraw consent for processing

7. Data retention

• Personal data — until account closure plus 1 year
• Payment information — as required by banks
• Technical logs — up to 2 years
• Support data — up to 3 years

Once the retention period ends, the data is automatically deleted.

8. International transfers

Your data may be transferred to and processed in EU and US countries. We ensure an adequate level of protection through:

• EU Standard Contractual Clauses
• Privacy Shield certification
• Additional security safeguards